The AGCO has mandated Casino Woodbine to pay CA$80,000 due to a scheme involving dealer cheating.

Updated:12.10.2023

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The Alcohol and Gaming Commission of Ontario (AGCO) has levied a significant fine against Grandstand Casino, located in Toronto, for serious allegations of dealer collusion and cheating during gameplay.

This CA$80,000 penalty was enforced after the AGCO determined that the casino neglected to address or investigate available evidence that could have thwarted the cheating scheme.

Following an investigation led by the Ontario Provincial Police Investigation and Enforcement Bureau, charges have been filed against five individuals.

This incident is expected to spark discussions about the integrity of the gaming industry, particularly with the growth of online gambling in the area. Notably, in April 2022, Ontario pioneered the launch of legal online gambling, requiring online providers to adhere to stringent regulatory standards overseen by iGaming Ontario (iGo), the region's regulatory body. Woodbine Casino The issues raised by the AGCO will undoubtedly put the leadership of Grandstand Casino under scrutiny, as it is known as one of the premier gambling destinations in the region.

Failures Flagged By Authority

There was a failure to respond to financial reports and emails signaling significant and unusual losses connected to electronic craps over a period of six months.

Problems presented include:

Management frequently neglected to supervise the electronic craps table.
Seven specific procedural breaches were recorded from a dealer who was caught pushing dice to players before the bets were finalized; despite this misconduct, they were permitted to continue their duties.
Ontario’s gaming regulations mandate that casino operators establish robust measures to mitigate the risk of illegal activities, such as cheating and collusion between players and staff.

In its findings, the AGCO said:

“In addition to the imposed fines, the AGCO will maintain oversight to ensure that Casino Woodbine implements adequate measures to enhance their ability to identify and prevent cheating and collusion among dealers.”

“While the casino has the right to contest these findings, it is expected that they will acknowledge the decision and work towards resolving the highlighted issues.”

For those seeking the best online and land-based casinos in Ontario, it is advisable to explore reviews available from various sources.

A Busy Start for Incoming AGCO Chief Executive CasinoCanada .

Earlier this year, Karin Schnarr was appointed as the new chief executive and registrar of the AGCO, officially beginning her role on September 18.

She is stepping into this position to succeed Tom Mungham, who is retiring.

Schnarr faces the challenge of following in the footsteps of Mungham, who achieved notable milestones during his tenure as CEO, including leading the charge for comprehensive regulatory oversight.

AGCO Chair, Lalit Aggarwal, honored Mungham upon his departure, stating: Ontario's new online gambling market.

On behalf of the board and staff, I express our gratitude to Tom for his immense contributions throughout his 17-year career with the AGCO, especially for his exemplary leadership as our registrar and CEO. We deeply appreciate his guidance in fulfilling AGCO’s mission with unwavering dedication to the values of integrity, respect, accountability, and public interest. We wish him all the best for this well-deserved next chapter.

“This version of the classic casino dice game utilizes modern technology and digital interfaces to create an experience reminiscent of the original game. Online players engage with a virtual table shown on their screens, place bets, and watch the dice roll.”

“This adaptation of the game provides a more approachable and less intimidating atmosphere for beginners while preserving the excitement and strategy that seasoned craps players appreciate.”

What is Craps?

Electronic craps, or online craps With over five years of expertise in the iGaming sector, Dmitry Rogalchuk oversees a content team at CasinoCanada, ensuring that every article published on the CasinoCanada website is both informative and engaging for the audience.

Master's Degree in Business Administration - MBA, specializing in Digital Marketing and Business Analytics